CompTIA Cloud+ Practice Test

What is the MOST likely cause of users being prompted for logon information after monthly patching?

1. SSO issues

2. Password expiration

3. Account lockout

4. Certificate expiration

The correct answer is: SSO issues

The most likely cause of users being prompted for logon information after monthly patching is related to SSO (Single Sign-On) issues. When system updates or patches are applied, they can sometimes affect how authentication mechanisms operate, especially if these patches address security vulnerabilities or change underlying components related to user sessions and credentials. If Single Sign-On relies on certain services or configurations that have been modified during patching, users may encounter issues that prompt them to provide their logon information again, as the session established through SSO may not be recognized or validated correctly anymore. Other options can also lead to logon prompts but are less likely tied directly to the act of patching. For instance, while password expiration can indeed prompt for logon credentials, this is typically a scheduled occurrence unrelated to patching. Account lockout can happen due to incorrect logon attempts, which is usually a user or configuration issue rather than a direct result of patching. Similarly, certificate expiration could cause connectivity issues but would not generally directly prompt for user logon information unless specific applications rely heavily on certificate validation as part of the authentication process. Understanding the dependencies and functionalities of authentication systems, particularly SSO, is crucial in identifying the potential impacts of system updates on user access